política de Privacidade
Introdução
Ao usar o rideIn , você confia seus dados a nós. Nosso foco é manter essa confiança. Para isso, começamos ajudando você a entender nossas práticas de segurança.
Esta política descreve os dados que coletamos, como eles são utilizados e compartilhados, e suas decisões em relação a esses dados.
Última atualização: 15 de fevereiro de 2022
Data importante: 15 de fevereiro de 2022
Coleta e uso de dados
Escopo
Esta Política aplica-se a todos os utilizadores dos serviços rideIn em qualquer parte do mundo, incluindo utilizadores das aplicações, websites, destaques ou outros serviços da rideIn .
Esta Política descreve como a rideIn e seus parceiros coletam e utilizam dados pessoais para fornecer nossos serviços.
Esta Política aplica-se explicitamente a:
Motoristas: usuários que prestam serviços de transporte de forma independente ou por meio de empresas de transporte parceiras para entregar alimentos.
Passageiros: usuários que solicitam a viagem para se deslocar.
Esta política também se aplica às pessoas que fornecem dados à rideIn em relação a uma solicitação para utilizar nossos serviços, ou cujos dados a rideIn obtém de forma geral em relação aos seus serviços.
The practices portrayed in this policy are liable to appropriate laws in the spots in which we work. This implies we just take part in the practices portrayed in this policy in a specific nation or area whenever allowed under the laws of those spots. If you don't mind get in touch with us in the event that you have inquiries on our practices in your nation or area.
Data controller
The information we collect
rideIn collects::
Data that you give to rideIn, for example, when you make your rideIn account.
Data made when you utilize our services, for example, area, utilization and gadget data.
Information from other sources, such as rideIn partners and third parties that use rideIn APIs.
The accompanying data is gathered by or for rideIn:
Information you provide
This may include:
User profile : We gather data when you make or refresh your rideIn account. This may incorporate your name, email address, telephone number, login name and secret key, address, installment or keeping money data (counting related installment check data), government recognizable proof numbers, for example, Social Security number, driving permit or identification whenever required by law, date of birth, photograph and mark. This likewise incorporates driver vehicle or protection data. This likewise incorporates the inclinations and settings that you empower for your rideIn account.
Background check information We may gather historical verification data in the event that you join to utilize rideIn' services as a driver or delivery partner. This may incorporate data, for example, your driving history or criminal record (where allowed by law). This data might be gathered by a seller for rideIn' sake.
User content: We may gather data that you submit when you contact rideIn customer support, give appraisals or compliments to different user, or generally contact rideIn.
Information created when you use our services
This may include:
Location information
Depending upon the rideIn services you use and your application settings or gadget consents, we may gather your exact or inexact area data as decided through information, for example, GPS, IP address and Wi-Fi.
On the off chance that you are a driver, rideIn gathers area data when the rideIn application is running in the closer view (application open and onscreen) or background (application open yet not onscreen) of your gadget.
Riders and drivers can utilize the rideIn application without permitting rideIn to gather their location information. Be that as it may, this may influence the usefulness accessible on your rideIn application. For instance, on the off chance that you don't permit rideIn to gather your area data, you should enter your get address physically. What's more, area data will be gathered from the driver amid your excursion and connected to your record, regardless of whether you have not permitted rideIn to gather your area data.
Transaction information
We gather transaction information identified with your utilization of our services, including the kind of services you asked for or gave, your request subtleties, delivery information, date and time the administration was given, sum charged, separate voyaged, and installment Policy. Likewise, on the off chance that somebody utilizes your advancement code, we may connect your name with that individual.
Usage information
We gather data about how you interface with our services. This incorporates data, for example, get to dates and times, application highlights or pages saw, application crashes and other framework action, kind of program, and outsider destinations or services you were utilizing before cooperating with our services. Sometimes, we gather this data through treats, pixel labels and comparable advancements that make and keep up remarkable identifiers. To discover increasingly about these advancements, if it's not too much trouble see our Cookie Statement.
Communications data
We empower user to speak with one another and rideIn by means of the rideIn applications, sites and other services. For instance, we empower drivers and riders, are beneficiaries, to call one another (in a few nations, without uncovering their phone numbers to one another). To give this administration, rideIn gets some data with respect to the calls, including the date and time of the call/content and the substance of the interchanges. rideIn may likewise utilize this data for customer support services (counting to determine question between user), for wellbeing and security purposes, to enhance our items and services, and for investigation.
Information from other sources
This may include:
User feedback, such as ratings or compliments.
user furnishing your data regarding referral programs.
user asking for services for you or for your benefit.
user or others giving data in association claims or debate.
rideIn colleagues through which you make or access your rideIn account, for example, installment suppliers, internet based life services, on-request music services, or applications or sites who utilize rideIn' APIs or whose APIs rideIn utilizes, (for example, when you arrange a stumble on Google Maps).
Protection suppliers (on the off chance that you are a driver or delivery partner).
Money related services suppliers (on the off chance that you are a driver or delivery partner).
Accomplice transport organizations (in the event that you are a driver who utilizes our services through a record related with such an organization).
The proprietor of a rideIn for Business or rideIn Family profile that you use.
Publicly available sources.
Marketing service providers.
rideIn may consolidate the data gathered from these sources with other data in its ownership.
How we utilize your data
rideIn gathers and uses data to empower dependable and helpful transportation, conveyance and different items and services. We likewise utilize the data we gather:
To improve the wellbeing and security of our user and services
For customer support
For innovative work
To empower interchanges to or between user
To give advancements or challenges
Regarding legitimate procedures
rideIn does not offer or share your own data to outsiders for outsider direct showcasing purposes.
rideIn utilizes the data it gathers for purposes including:
Providing services and features
rideIn utilizes the data we gather to give, customize, keep up and enhance our items and services. This incorporates utilizing the data to:
Make and refresh your record.
Verify your identity.
Process or encourage installments for those services.
Offer, acquire, give or encourage protection or financing policies regarding our services.
Track the advancement of your trek or conveyance.
Empower highlights that enable you to impart data to other individuals, for example, when you present a compliment about a driver, allude a companion to rideIn, split charges or offer your ETA.
Empower highlights to customize your rideIn account, for example, making bookmarks for your most loved spots, and to empower speedy access to past goals.
Empower availability includes that make it less demanding for user with handicaps to utilize our services, for example, those that empower hard of hearing or in need of a hearing aide drivers to alarm their riders of their incapacities, permit just instant messages from riders, and to get blazing outing demand warnings rather than sound notices.
Perform inward tasks important to give our services, including to investigate programming bugs and operational issues, to lead information examination, testing and look into, and to screen and dissect use and movement patterns.
Cookies and third-party technologies
rideIn and its accomplices use cookies and other identification technologies on our applications, sites, messages and online promotions for purposes portrayed in this approach.
Cookies are little content documents that are put away on your program or gadget by sites, applications, online media and commercials. rideIn utilizes treats and comparable advancements for purposes, for example,
Validating clients
Recollecting client inclinations and settings
Deciding the prevalence of substance
Conveying and estimating the viability of publicizing efforts
Investigating webpage traffic and inclines, and by and large understanding the online conduct and premiums of individuals who associate with our administrations We may likewise enable others to give group of onlookers estimation and examination administrations for us, to serve promotions for our benefit over the Internet, and to track and give an account of the execution of those ads. These substances may utilize treats, web reference points, SDKs and different innovations to recognize your gadget when you visit our webpage and utilize our administrations, and in addition when you visit other online locales and administrations. It would be ideal if you see our Cookie Statement for more data with respect to the utilization of cookies and different advances portrayed in this area, including in regards to your decisions identifying with such advances.
Choice and transparency
rideIn gives the way to you to see and control the data that rideIn gathers, including through:
in-app privacy settings
device permissions
in-app ratings pages
marketing opt-outs
You can likewise ask rideIn to give you clarification, duplicates or revision of your information.
PRIVACY SETTINGS
The Privacy Settings menu in the rideIn Rider application enables clients to set or refresh their area and contacts sharing inclinations, and their inclinations for getting portable notices from rideIn. Data on these settings, how to set or change these settings, and the impact of killing these settings are depicted underneath.
Location information
rideIn utilizes riders' gadget area administrations to make it simpler to get a sheltered, dependable excursion at whatever point you require one. Area information enhances our administrations, including pick-ups, route and client bolster.
Você pode habilitar/desabilitar ou alterar a coleta de dados de localização do passageiro pelo rideIn a qualquer momento através do menu Configurações de Privacidade no aplicativo rideIn ou pelas configurações do seu celular. Caso você desabilite os recursos de localização do seu dispositivo, o uso do aplicativo rideIn será afetado. Por exemplo, você terá que inserir manualmente os locais de partida e chegada. Além disso, os dados de localização serão coletados do motorista durante a sua viagem e vinculados à sua conta, mesmo que você não tenha autorizado o rideIn a coletar seus dados de localização.
Notificações: atualizações da conta e da viagem
O rideIn envia aos clientes alertas e atualizações de status relacionados à sua conta. Esses alertas são parte essencial do uso do aplicativo rideIn e não podem ser desativados. No entanto, você pode escolher como deseja receber essas notificações no menu Configurações de Privacidade do aplicativo rideIn .
Notificações: Descontos e novidades
Você pode configurar o rideIn para enviar notificações push sobre limites e novidades do rideIn . Você pode ativar/desativar essas notificações a qualquer momento através do menu Configurações de Privacidade no aplicativo rideIn .
PERMISSÕES DO DISPOSITIVO
A maioria das plataformas móveis (iOS, Android, etc.) define tipos específicos de informações do dispositivo que os aplicativos não podem acessar sem o seu consentimento. Essas plataformas possuem diferentes sistemas de autorização para obter esse consentimento. A plataforma iOS avisará você na primeira vez que usar o aplicativo rideIn, informando que ele precisa de permissão para acessar determinados tipos de dados e dando a você a oportunidade de concordar (ou não) com essa solicitação. Os dispositivos Android informarão você sobre as permissões que o aplicativo rideIn solicita antes do primeiro uso, e o uso do aplicativo estabelece seu consentimento.
Atualizações a esta política
Podemos, ocasionalmente, atualizar esse acordo.
Ocasionalmente, poderemos atualizar este acordo. Caso implementemos melhorias significativas, informaremos você sobre as alterações por meio dos aplicativos rideIn ou por outros meios, como e-mail. Na medida permitida pela legislação aplicável, ao utilizar nossos serviços após tal notificação, você concorda com as nossas atualizações desta política.
Recomendamos que você consulte esta política periodicamente para obter os dados mais recentes sobre nossas práticas de proteção. Também disponibilizaremos versões anteriores de nossas políticas de proteção para consulta.
política de Privacidade
Introdução
Ao usar o rideIn , você confia seus dados a nós. Nosso foco é manter essa confiança. Para isso, começamos ajudando você a entender nossas práticas de segurança.
Esta política descreve os dados que coletamos, como eles são utilizados e compartilhados, e suas decisões em relação a esses dados.
Última atualização: 15 de fevereiro de 2022
Data importante: 15 de fevereiro de 2022
Coleta e uso de dados
Escopo
Esta Política aplica-se a todos os utilizadores dos serviços rideIn em qualquer parte do mundo, incluindo utilizadores das aplicações, websites, destaques ou outros serviços da rideIn .
Esta Política descreve como a rideIn e seus parceiros coletam e utilizam dados pessoais para fornecer nossos serviços.
Esta Política aplica-se explicitamente a:
Motoristas: usuários que prestam serviços de transporte de forma independente ou por meio de empresas de transporte parceiras para entregar alimentos.
Passageiros: usuários que solicitam a viagem para se deslocar.
Esta política também se aplica às pessoas que fornecem dados à rideIn em relação a uma solicitação para utilizar nossos serviços, ou cujos dados a rideIn obtém de forma geral em relação aos seus serviços.
The practices portrayed in this policy are liable to appropriate laws in the spots in which we work. This implies we just take part in the practices portrayed in this policy in a specific nation or area whenever allowed under the laws of those spots. If you don't mind get in touch with us in the event that you have inquiries on our practices in your nation or area.
Data controller
The information we collect
rideIn collects::
Data that you give to rideIn, for example, when you make your rideIn account.
Data made when you utilize our services, for example, area, utilization and gadget data.
Information from other sources, such as rideIn partners and third parties that use rideIn APIs.
The accompanying data is gathered by or for rideIn:
Information you provide
This may include:
User profile : We gather data when you make or refresh your rideIn account. This may incorporate your name, email address, telephone number, login name and secret key, address, installment or keeping money data (counting related installment check data), government recognizable proof numbers, for example, Social Security number, driving permit or identification whenever required by law, date of birth, photograph and mark. This likewise incorporates driver vehicle or protection data. This likewise incorporates the inclinations and settings that you empower for your rideIn account.
Background check information We may gather historical verification data in the event that you join to utilize rideIn' services as a driver or delivery partner. This may incorporate data, for example, your driving history or criminal record (where allowed by law). This data might be gathered by a seller for rideIn' sake.
User content: We may gather data that you submit when you contact rideIn customer support, give appraisals or compliments to different user, or generally contact rideIn.
Information created when you use our services
This may include:
Location information
Depending upon the rideIn services you use and your application settings or gadget consents, we may gather your exact or inexact area data as decided through information, for example, GPS, IP address and Wi-Fi.
On the off chance that you are a driver, rideIn gathers area data when the rideIn application is running in the closer view (application open and onscreen) or background (application open yet not onscreen) of your gadget.
Riders and drivers can utilize the rideIn application without permitting rideIn to gather their location information. Be that as it may, this may influence the usefulness accessible on your rideIn application. For instance, on the off chance that you don't permit rideIn to gather your area data, you should enter your get address physically. What's more, area data will be gathered from the driver amid your excursion and connected to your record, regardless of whether you have not permitted rideIn to gather your area data.
Transaction information
We gather transaction information identified with your utilization of our services, including the kind of services you asked for or gave, your request subtleties, delivery information, date and time the administration was given, sum charged, separate voyaged, and installment Policy. Likewise, on the off chance that somebody utilizes your advancement code, we may connect your name with that individual.
Usage information
We gather data about how you interface with our services. This incorporates data, for example, get to dates and times, application highlights or pages saw, application crashes and other framework action, kind of program, and outsider destinations or services you were utilizing before cooperating with our services. Sometimes, we gather this data through treats, pixel labels and comparable advancements that make and keep up remarkable identifiers. To discover increasingly about these advancements, if it's not too much trouble see our Cookie Statement.
Communications data
We empower user to speak with one another and rideIn by means of the rideIn applications, sites and other services. For instance, we empower drivers and riders, are beneficiaries, to call one another (in a few nations, without uncovering their phone numbers to one another). To give this administration, rideIn gets some data with respect to the calls, including the date and time of the call/content and the substance of the interchanges. rideIn may likewise utilize this data for customer support services (counting to determine question between user), for wellbeing and security purposes, to enhance our items and services, and for investigation.
Information from other sources
This may include:
User feedback, such as ratings or compliments.
user furnishing your data regarding referral programs.
user asking for services for you or for your benefit.
user or others giving data in association claims or debate.
rideIn colleagues through which you make or access your rideIn account, for example, installment suppliers, internet based life services, on-request music services, or applications or sites who utilize rideIn' APIs or whose APIs rideIn utilizes, (for example, when you arrange a stumble on Google Maps).
Protection suppliers (on the off chance that you are a driver or delivery partner).
Money related services suppliers (on the off chance that you are a driver or delivery partner).
Accomplice transport organizations (in the event that you are a driver who utilizes our services through a record related with such an organization).
The proprietor of a rideIn for Business or rideIn Family profile that you use.
Publicly available sources.
Marketing service providers.
rideIn may consolidate the data gathered from these sources with other data in its ownership.
How we utilize your data
rideIn gathers and uses data to empower dependable and helpful transportation, conveyance and different items and services. We likewise utilize the data we gather:
To improve the wellbeing and security of our user and services
For customer support
For innovative work
To empower interchanges to or between user
To give advancements or challenges
Regarding legitimate procedures
rideIn does not offer or share your own data to outsiders for outsider direct showcasing purposes.
rideIn utilizes the data it gathers for purposes including:
Providing services and features
rideIn utilizes the data we gather to give, customize, keep up and enhance our items and services. This incorporates utilizing the data to:
Make and refresh your record.
Verify your identity.
Process or encourage installments for those services.
Offer, acquire, give or encourage protection or financing policies regarding our services.
Track the advancement of your trek or conveyance.
Empower highlights that enable you to impart data to other individuals, for example, when you present a compliment about a driver, allude a companion to rideIn, split charges or offer your ETA.
Empower highlights to customize your rideIn account, for example, making bookmarks for your most loved spots, and to empower speedy access to past goals.
Empower availability includes that make it less demanding for user with handicaps to utilize our services, for example, those that empower hard of hearing or in need of a hearing aide drivers to alarm their riders of their incapacities, permit just instant messages from riders, and to get blazing outing demand warnings rather than sound notices.
Perform inward tasks important to give our services, including to investigate programming bugs and operational issues, to lead information examination, testing and look into, and to screen and dissect use and movement patterns.
Cookies and third-party technologies
rideIn and its accomplices use cookies and other identification technologies on our applications, sites, messages and online promotions for purposes portrayed in this approach.
Cookies are little content documents that are put away on your program or gadget by sites, applications, online media and commercials. rideIn utilizes treats and comparable advancements for purposes, for example,
Validating clients
Recollecting client inclinations and settings
Deciding the prevalence of substance
Conveying and estimating the viability of publicizing efforts
Investigating webpage traffic and inclines, and by and large understanding the online conduct and premiums of individuals who associate with our administrations We may likewise enable others to give group of onlookers estimation and examination administrations for us, to serve promotions for our benefit over the Internet, and to track and give an account of the execution of those ads. These substances may utilize treats, web reference points, SDKs and different innovations to recognize your gadget when you visit our webpage and utilize our administrations, and in addition when you visit other online locales and administrations. It would be ideal if you see our Cookie Statement for more data with respect to the utilization of cookies and different advances portrayed in this area, including in regards to your decisions identifying with such advances.
Choice and transparency
rideIn gives the way to you to see and control the data that rideIn gathers, including through:
in-app privacy settings
device permissions
in-app ratings pages
marketing opt-outs
You can likewise ask rideIn to give you clarification, duplicates or revision of your information.
PRIVACY SETTINGS
The Privacy Settings menu in the rideIn Rider application enables clients to set or refresh their area and contacts sharing inclinations, and their inclinations for getting portable notices from rideIn. Data on these settings, how to set or change these settings, and the impact of killing these settings are depicted underneath.
Location information
rideIn utilizes riders' gadget area administrations to make it simpler to get a sheltered, dependable excursion at whatever point you require one. Area information enhances our administrations, including pick-ups, route and client bolster.
Você pode habilitar/desabilitar ou alterar a coleta de dados de localização do passageiro pelo rideIn a qualquer momento através do menu Configurações de Privacidade no aplicativo rideIn ou pelas configurações do seu celular. Caso você desabilite os recursos de localização do seu dispositivo, o uso do aplicativo rideIn será afetado. Por exemplo, você terá que inserir manualmente os locais de partida e chegada. Além disso, os dados de localização serão coletados do motorista durante a sua viagem e vinculados à sua conta, mesmo que você não tenha autorizado o rideIn a coletar seus dados de localização.
Notificações: atualizações da conta e da viagem
O rideIn envia aos clientes alertas e atualizações de status relacionados à sua conta. Esses alertas são parte essencial do uso do aplicativo rideIn e não podem ser desativados. No entanto, você pode escolher como deseja receber essas notificações no menu Configurações de Privacidade do aplicativo rideIn .
Notificações: Descontos e novidades
Você pode configurar o rideIn para enviar notificações push sobre limites e novidades do rideIn . Você pode ativar/desativar essas notificações a qualquer momento através do menu Configurações de Privacidade no aplicativo rideIn .
PERMISSÕES DO DISPOSITIVO
A maioria das plataformas móveis (iOS, Android, etc.) define tipos específicos de informações do dispositivo que os aplicativos não podem acessar sem o seu consentimento. Essas plataformas possuem diferentes sistemas de autorização para obter esse consentimento. A plataforma iOS avisará você na primeira vez que usar o aplicativo rideIn, informando que ele precisa de permissão para acessar determinados tipos de dados e dando a você a oportunidade de concordar (ou não) com essa solicitação. Os dispositivos Android informarão você sobre as permissões que o aplicativo rideIn solicita antes do primeiro uso, e o uso do aplicativo estabelece seu consentimento.
Atualizações a esta política
Podemos, ocasionalmente, atualizar esse acordo.
Ocasionalmente, poderemos atualizar este acordo. Caso implementemos melhorias significativas, informaremos você sobre as alterações por meio dos aplicativos rideIn ou por outros meios, como e-mail. Na medida permitida pela legislação aplicável, ao utilizar nossos serviços após tal notificação, você concorda com as nossas atualizações desta política.
Recomendamos que você consulte esta política periodicamente para obter os dados mais recentes sobre nossas práticas de proteção. Também disponibilizaremos versões anteriores de nossas políticas de proteção para consulta.